Refunds & Cancellations

ACTIVATION, DELIVERY, REFUNDS & CANCELLATIONS

Activation Policy 

For Services that require activation, an executive will get in touch with You within 2 business days of the purchase to help finish all paper formalities and activate the subscription and deliver all documents to the registered address within 10 business days of online purchase.

For Services that involve home visits, We will communicate the availability of the HSP at the time of providing the Service. If You wish to reschedule the home visit, You can select a preferred appointment date and time through the Application. While   IMEDICAL WORKS INDIA PVT. LTD.... does not guarantee availability of appointment date and time, it will try and confirm the appointment as per Your preference.

For all   IMEDICAL WORKS INDIA PVT. LTD.... Services that require delivery, the estimated delivery date shall be provided to You on the Application at the time of placing the order.

You should check the items dispensed to you carefully promptly upon receipt. If you believe there may have been a dispensing error or goods have been tampered, you should contact us immediately and should not take the goods or use any of the items. Any complaints with regard to shortage of Goods, defects or otherwise will not be entertained by  IMEDICAL WORKS INDIA PVT. LTD.... once the same is accepted at the time of delivery.

Refund & Cancellation Policy

For internet-based subscription Services, You are free to cancel the Service at any time. IMEDICAL WORKS INDIA PVT. LTD..... shall refund any unexpended advance fees paid by You at the time of cancellation of the Service. In case You wish to seek a refund of the advance paid by You because You do not agree with a modification to the agreement, please write to grievances@imedhub.io. We will process the refund of the unexpended amount.

Subjected to terms under clause ‘Use of Services’ of this Agreement for all home-based Services,  IMEDICAL WORKS INDIA PVT. LTD... shall provide refund of any unexpended advance fees paid by You if:

1.     IMEDICAL WORKS INDIA PVT. LTD... is not able to deliver the Services and/or Products for any reason. In case You wish to seek a refund of the advance paid by You because You believe;

2.     IMEDICAL WORKS INDIA PVT. LTD... Service is not as per the specification provided on the Application or in case of any valid discrepancies please write to grievances@imedhub.io  within 15 days from availing the services. IMEDICAL WORKS INDIA PVT. LTD.... will process a refund of the unexpended amount provided internal investigation confirms the claim made by you.

These cancellation and refund policies were last updated on: 1st August 2024